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1. Overall, what is the overlap between Network Solutions system and an ideal system? 2. What are the features of the system implemented at Network Solutions that correspond to the features described in the chapter as ideal characteristics? Which of the ideal characteristics are missing? For which of the ideal characteristics do we need additional information to evaluate whether they are part of the system at Network Solutions? 3. Based on the description of the system at Network Solutions, what do you anticipate will be some advantages and positive outcomes resulting from the implementation of the system? 4. Based on the description of the system at Network Solutions, what do you anticipate will be some disadvantages and negative outcomes resulting from the implementation of the system? Network Solutions, Inc., is a worldwide leader in hardware, software, and services essential to computer networking. Until recently, Network Solutions, Inc., used more than 50 different systems to measure performance within the company, many employees did not receive a review, fewer than 5% of all employees received the lowest category of rating, and there was no recognition program in place to reward high achievers. Overall, it was recognized that performance problems were not being addressed, and tough pressure from competitors was increasing the costs of managing human performance ineffectively.

1. Although the presentation was successful, Rick and Carla ask you to create a checklist of presentation dos and don’ts that would be helpful for IT staff people who deliver presentations. 2. Rick and Carla also want you to review the DFDs that they prepared to see if you have any suggestions for improvement. If you have access to a copier, make a copy of the DFDs shown in Chapter 5 and then write your notes directly on the diagrams. 3. Michael Jeremy, vice president of finance, was interested in the financial analysis tools that Rick and Carla used in the presentation. Rick has asked you to write a memo to Mr. Jeremy explaining each tool, with a specific description of how it is used, and what results can be obtained. Before you do this, you should review the material in Part C of the Systems Analyst’s Toolkit. 4. Although SWL decided to develop the ESIP system in-house, Ann Hon, director of information technology, has requested a report on the trend toward outsourcing software development. Perform Internet research to get up-to-date information about this topic, and prepare a memo for Ms. Hon. Be sure to cite your sources of information. Systems analyst Rick Williams and programmer/analyst Carla Moore continued to work on a logical model of the payroll system. Meanwhile, the information systems department recently purchased and installed Visible Analyst, a CASE toolkit that supports logical and physical modeling. Rick and Carla traveled to Massachusetts to attend a o

1. Pick an aisle in a grocery store; for example, the cereal or snack aisle, or a specific food (yogurt or baby food, etc.). Analyze the segments that are targeted and be detailed in your response. Provide your rationale with your answer.  2. Using the same manufactured goods category, forecast what products in your category will be replace with innovative products and latest segment. Present a motivation for your preference.

1. Would X be someone you would consider as a viable potential candidate for the hospital administrator position, despite his limited technical expertise? Why or why not? 2. If the position being sought was the supervisor of the hospital s computer technology department, would you consider X to be a viable potential candidate? Why or why not? 3. Discuss skills this applicant would possess that would aid the organization in either position. 4. Discuss this applicants previous relationships and how that might translate into needed relationships within the hospital. Coach X: Effective Hospital Administrator Assume that you are a member of the search committee that is evaluating applicants for the position of administrator of a 300-bed community -owned hospital in your city. In examining the applicants resumes, you note that most have had experience in health care settings, many having previous experiences as administrators or assistant administrators. One application, however, is quite different. It is from one of the most successful college football coaches in the country, someone we will call X. Being a sports fan, you have seen this person many times on national television as his teams have consistently placed in the top 10 NCAA ratings. He has won five national championships in the past 15 years. His school leads major colleges in athlete graduation rates, throughout his 30-year coaching career, his program have not been charged with a single NCAA violation. He