Category: Writing

Assessment 2
Written or Oral Questions
1. What do you consider makes you an emotionally strong person? (5 marks)
2. Identify a situation in the workplace in which you, or one of your colleagues,
lost control of their emotions. Describe the incident, the emotional
reaction, and the consequences of the behaviour for all involved. (5 marks)
3. Identify an incident in the workplace in which you have managed your
emotions successfully. Complete the self-reflection below, and where
possible, obtain feedback from others involved. Evaluate the development
of your emotional intelligence.
Attachments:
3253765_1_Emotional-Intelligence-Assessment-2-v2.3.pdf

1. Explain how you, as a manager, are able to use your emotional intelligence
to minimise the impact of your own emotions on others in the workplace.
You must document the following:
• Your own emotional strengths and weaknesses (5 marks)
• Your personal stressors and emotional states related to the workplace
(5 marks)
• Your emotional triggers in relation to these personal stressors (5 marks)
• Your workplace behaviours that demonstrate the management of your
emotions (5 marks)
• How you have developed your emotional intelligence. (5 marks)
2. Describe a situation in which you have used your emotional intelligence to
do the following:
• Responded to an emotional state of a co-worker by assessing emotional
cues (5 marks)
• Responded to an emotional state of a co-worker by recognising varying
cultural emotional cues (5 marks)
• Demonstrated flexibility and adaptability in dealing with a co-worker
(5 marks)
• Taken into account the emotions of others when making a decision.
(5 marks)
3. Explain how you have promoted the development of emotional intelligence
in others in the workplace including how you have:
• Provided opportunities for others to express their thoughts and feelings
• Assisted others to understand the effect their behaviour and emotions
has on others in the workplace
• Encouraged the self-management of emotions in others
• Encouraged others to build productive relationships to maximise
workplace outcomes.
(20 marks)
4. Why is it important to strive for a positive emotional cli
Attachments:
3253764_1_Emotional-Intelligence-Assessment-1-v2.3.pdf

Economic Policy is important for growth and Development of many countries. The starkest example of what the gains and losses from policy can be comes from the varying experience of sub-Saharan Africa and East Asia in the last sixty years. Tracking Development in South-East Asia and Sub-Saharan Africa indicates that the two regions with comparable levels of income per capita in the 1950s diverged in growth so rapidly. Why are there so many Asian tigers and not yet so many African lions? What could Africa learn from Southeast Asian development trajectories?

As the manager of a hotel belonging to a national chain of four star hotels, you estimated the demand (in room nights) for one of your hotels (QH). The estimation has resulted in the following demand function:
LnQH = 2000 – lnPH – 1.5lnPC – 2.25 lnPSE + 0.8 lnPOH + 0.01lnM
where PH is the dollar price of a room at your hotel, PC is the price of music concerts in your area, PSE is the price of sporting events in your area, POH is the average room price at other hotels in your area, and M is the average income in the United States. How would the following events impact the demand for your hotel? Show all your work.
A. With the booming economy, average income in the US increases by 5%.
B. Price war! Other hotels reduce their per night rates by 10%. You are forced to match this price cut.
C. The mayor and the city council raise the tax on tickets to sporting events but not music concerts. The after-tax ticket price of local sporting events increase by 10%.
D. All music conert ticket prices increase by 5%. Coincidentally, local economy is doing particularly well and the income of your city residents rises by 10%, compared to a 5% increase for the US.