Tag: Paper Writing

For this assessment you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. Each task must be 1000 words minimum in length.
Task 1
Case study:
You manager has just requested that there be a complete overhaul of the customer service strategy in the business. She has looked at the complaints file and it is has become quite thick with complaints from unhappy customers.
Her request is that you prepare a new plan to meet the customer service needs of the business.
1. Your task is to plan, deliver, monitor and adjust the customer service strategy in the business. You will need to write a report outlining how you will do this. You must address the following points in your report:
a. What types of complaints were received? (Please provide improvised data here)
b. What methods can you use to ensure your plan meets the quality, time and cost specifications of customers?
c. How can you ensure the delivery of quality products and services?
d. How would you monitor, adjust and review the customer service in your organisation?
e. How would you manage complaints?
f. What reports might you have to keep?
This assessment should be developed in a professional manner and in a format that could be interpreted by your Manager. This may be in the form of a comprehensive report or could be in a plan to deliver and monitor customer service strategies.
Task 2
For this task you must research each of the following topics, and complete a basic report on your findings. You will need to use the organisation you work in or one you are familiar with to answer these questions. Use the following questions as a guide to your research:
1. Outline the legislative and regulatory context of the organisation relevant to customer service
2. Describe organisational policy and procedures for customer service including handling customer complaints
3. Identify service standards and best practice models
4. Summarise public relations and product promotion
5. Outline techniques for dealing with customers including customers with specific needs
6. Explain techniques for solving complaints including the principles and techniques involved in the management and organisation of:
a. customer behaviour
b. customer needs research
c. customer relations
d. ongoing product and/or service quality
e. problem identification and resolution
f. quality customer service delivery
g. record keeping and management methods
h. strategies for monitoring, managing and introducing ways to improve customer service relationships
Attachments:
5435965_1_res-bsbcus501-v3–1-.pdf

Social network services are emerging as a promising IT-based business, with some services already being
provided commercially such as Facebook, Cyworld and Xiaonei. However, it is not yet clear which
potential audience groups will be key social network service participants. Moreover, the process showing
how an individual actually decides to start using a social network service may be somewhat different from
current web-based community services. Hence, the aims of this paper are twofold. First, we empirically
examine how individual characteristics affect actual user acceptance of social network services. To
examine these individual characteristics, we apply a Technology Acceptance Model (TAM) to construct
an amended model that focuses on three individual differences: social identity, altruism and telepresence,
and one perceived construct: the perceived encouragement, imported from psychology-based research.
Next, we examine if the users’ perception to see a target social network service as human relationshiporiented service or as a task-oriented service could be a moderator between perceived constructs and
actual use. As a result, we discover that the perceived encouragement and perceived orientation are
significant constructs that affect actual use of social network services.
Attachments:
5435959_1_RQ.pdf

Re-state and elaborate your core questions, i.e., the questions that will guide your research. State and explain the hypothesis(es) or propositions (i.e., what do you expect to find and why) that can answer these core questions. [1 paragraph to 1/2 -1 PAGE]
IV. RESEARCH METHODOLOGY AND STRATEGY.
How do you plan to carry out your research project? What data bases/sources are available to carry out your research? What kind of data will you collect (Qualitative vs. Quantitative)? What research tools will be utilized (i.e., surveys, interviews, census, archival, observations, etc.)? What are the steps to be taken and the timeline within which the data collection will be complete? How will you analyze your data? [1/4 – 1/2 page PAGES]
V. RESULTS
What did you find? In this section report your raw data. Provide the statistical data, charts, tables, diagrams, quotes, etc. [2-3 PAGES]
Attachments:
5438256_1_RES-PAPER-FORMAT–1-.doc

Supporting the decision made by government and ndis
– Establishment of the NDIS fraud taskforce:
Henriques-Gomes (2019) state that the NDIA received only 313 fraud tip-offs during 2016-2017. That
same year, the NDIA first found out that the system was flawed through an audit. As a result of that
along with tipoffs increasing in 2017, the NDIS fraud taskforce was established to tackle fraud within the
system. They got to work quickly and arrested a Mr. Omar a couple months later along with an
additional 5 arrests made this year’s July. It is certainly good that progress is being made and it sends a
message to future fraudsters that they are actively fighting the fraud. The sentence for defrauding a
government entity is a maximum of 5 years, Mr omar received 4.
Attachments:
5437221_1_Ethics-asst-2020-Bushfires.pdf
5437221_2_A-Solution-Ethics-Case-Study–Kallman-and-Grillo-.pdf
5437221_3_Response-Module-2-samplehelp.pdf

For this assessment, write a 10-12 page paper proposing the implementation of a school-wide framework for enhancing digital literacy in a specific educational setting. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment scoring guide criteria: Competency: Synthesize knowledge and skills needed to enhance digital learning for all students. • Defend how framework objectives align with the overall goal. • Formulate a rationale for the choice of curricular focus. • Evaluate the role of stakeholders in the school community. • Communicate a framework for digital literacy that impacts all students. In this assessment, you will propose the implementation of a school-wide Framework for Enhancing Digital Literacy in a specific educational setting. The overall goal of the framework is to enhance digital literacy for all students by closing gaps in proficiency with technology. Preparation • Research the SAMR framework, especially how it aligns with Bloom’s Digital Taxonomy. • It is recommended that you complete Design Choices for Enhancing Digital Literacy, linked in Resources. This media piece is designed to assist you in making choices about your framework.
Attachments:
5436609_1_Teacher-Scholarly-Paper-.docx

Select one of the following films (arranged in chronological order according to year of
their release):
Pillow Talk (1959), The Children’s Hour (1961), Splendor in the Grass (1961), Advise and
Consent (1962), Midnight Cowboy (1969), Cabaret (1972), Cruising (1980), Making Love
(1982), The Color Purple (1985), Desert Hearts (1985), Maurice (1987), Dangerous
Liaisons (1988), Longtime Companion (1990), Pretty Woman (1990), Far and Away
(1992), Like Water for Chocolate (1992), Exit to Eden (1994), The Road to Wellville
(1994), The People vs. Larry Flint (1996), Boogie Nights (1997), American Beauty (1999),
The Cider House Rules (1999), Far from Heaven (2002), Kinsey (2004), Brokeback
Mountain (2005), The 40 Year-Old Virgin (2005), and The Notorious Bettie Page (2005).
I’d recommend watching several trailers for these films online to get a sense of which
one you’d prefer to watch and write about.
Step 2: Find a means to watch the film you have chosen. I’m guessing that most of you have
some sort of video streaming service, but if you don’t there are many online services
where you can rent these films for under $5.
Step 3: Watch the film once all the way through without stopping.
Step 4: While the film is still fresh in your mind, begin to sketch out the outline for your essay of
the topics, thinking about which episodes and themes from the film you’ve just watched
could be used in your analysis.
Attachments:
5441061_1_Instructions-for-Final-Film-Project–1-.pdf

This unit aims to give you an opportunity to combine many facets of your acquired MBA skills into
the production of a high-quality research project.
Assignment 2 – the Literature Review – is designed to ensure that each team member masters the
skills of searching, locating, reading, summarising, and using relevant academic literature and
secondary data to create a compelling discussion and/or argument, thereby creating the context for
their further research in pursuit of the answer to their research question(s).
Your lecturer will LEAD and FACILITATE you through the process, week by week. The learning will be
progressive, so for best results you will need to be in weekly contact with your lecturer during class
time at your campus.
Assignment Structure should be the following:
1. An opening statement of the Research Problem and research Question(s) – these should
now be more detailed than what you had in your Topic Approval.
2. Discussion of major theories, models or streams of influence around this topic. This provides
your lecturer with evidence that you have gone deeper than your initial search now to find
literature that leads you toward answering your research question
3. Draw the reader’s attention to any contrasting views expressed in prior research in this area
and give your view of how differing opinions can be brought together to help answer the
research question and ultimately resolve the research problem. [the more comprehensive
your literature review, the better. Whatever you do NOT find out in this literature review
will leave you with more work to do when you move to the next part of the project, i.e.
methodology]
4. Report how it has brought you closer to an answer to your research question(s).
5. Ensure all in text citations are correctly referenced.
6. Add a comprehensive List of References, in Harvard referencing style. [Students please be
warned that errors in referencing attract suspicion of plagiarism/academic misconduct
and may require detailed investigation, prompting a request for further information from
you regarding your sources. It is always essential that academic integrity is upheld and any
breach thereof may lead to a mark of ZERO and a report of academic misconduct. Don’t
take a chance!]
7. Append a statement indicating ‘who wrote which sections of this report’
Attachments:
5440651_1_Assignment-2—Group-report-on-Literature-Review-2020-1-.pdf

This is an individual effort where you are required to write in a scholarly manner, the research design chapter of your thesis, or a research paper on research design, based on the selected research problem from assignment 2. You are expected to engage in library and Web searches of appropriate and credible academic and industry sources, for example, the Web of Science or the Web of Knowledge. The assessment is designed to develop research skills, written and oral communication abilities, independent and critical thinking, organizational abilities, as well as to acquire an understanding of the research topic you selected. Submission Instructions: 1. The assignment should be organised using the following guidelines: • The cover sheet must identify the student (name and number) and assignment. • The assignment is expected to be written in an essay style and to have the following components: Abstract, introduction, main section which is the research design (include headings as per the marking scheme), conclusion and references section. • Reference sources must be cited in the text and listed appropriately at the end in a reference list in an acceptable style. • The assignment must use12-point font size minimum and at least single line spacing with appropriate section headings. • The abstract and references list are not included in the word count.
Attachments:
5438822_1_Assignment-3-3.docx

The following guidelines are designed to help you with Assignment (3) and to clarify what is expected
from you. Please pay attention to the following instructions:
1. The assignment is expected to be written in a report style and MUST have the following
components:
a. Introduction (briefly state in one paragraph what the research problem is, the theory
you plan to use, and your research questions/hypotheses/objectives just to remind the
person marking your work what your study is about. This information is straight from
Assignment 2).
b. Main section (this should be broken down into sections with headings from the
marking scheme as follow:
(1) Draft research design
(2) Planned sample, population or subject selection
(3) Planned instrumentation and materials for data collection
(4) Planned variables in the study
(5) Plan for data analysis
(6) Plan for data presentation
Please use these headings rather than your own.
c. Conclusion (briefly summarize your overall design in one short paragraph).
d. References
2. References must be cited both in-text and in a references list, using an acceptable referencing
style.
3. Read the blue comments below for guidance on what each criterion requires you to do.
4. Note: Although there are no marks for the ‘introduction’ and ‘conclusion’, it is a good practice
to include these two sections in your report. This is an opportunity to develop and demonstrate
your report writing skills.
Attachments:
5438805_1_Assignment-3-Explained-Canvas.pdf

Topic: Discussions of the logistics of a case study The case study can be an existing company or a self-developed innovative e-commerce business-model. The content should include: – Description of the case study incl. the specific business idea (the unique selling proposition, the main markets and customers, the products and services).. – Description of the logistics network, operations and framework include. figures – Identification of the main 3 drivers in logistics which the case study is facing include the positive resp. negative effects on the case study and the explanation for the choice by using an appropriate methodology or argumentation. – Derivation of recommendations how the case study should face the drivers and (negative) solve or (positive) make use of the effects named before.
Attachments:
5442225_1_6041FF95-6050-417B-A7D9-F2E86114B002.jpeg