1. The emotional balance of a classroom can be upset by conflict. Appropriate methods for a teacher to use in handling conflict do not include: a. Gathering information and re-capping the situation b. Allowing children to come up with a solution themselves c. Letting the issue drop once a solution has been agreed upon d. Dealing with the conflict calmly and with a quiet voice 2. Effective management of children with behavioral problems would include: a. Preparing explicit instructions b. Following up instructions with focused, active practice c. Giving immediate feedback d. All of the above
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