Read the case “For the Birds”, and answer to the set of questions 1-9:
1. “Is this an example of a system failure or a system success?” Why or why not?
2. What is “the system”?
3. How did the “problem” and related “system(s)” evolve from the time the aircraft departed the runway until the crew and passengers were safe and the post-event forensics were completed?
4. Did the definition of the system boundaries change dynamically?
5. Who are the stakeholders?
6. Who is (are) the decision maker(s)?
7. In “designing” this system (however it was designed), what were the important design considerations?
8. What are the metrics?
9. How were alternatives generated and evaluated—during the design of the “system” and during the resolution of “the problem”?
Attachments:
6208059_1_For-The-Birds.pdf
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