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  • [Solved] Logistics 6

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management) Please see attached **files (1)** – ## IntegratedLearningProjectAssignmentInstructionspart6.docx **## IntegratedLearningProjectAssignmentInstructionspart6.docx** BUSI 615 **Integrated Lea…

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    Assignment Prompt & Instructions

    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management)

    Please see attached

    **files (1)**

    – ## IntegratedLearningProjectAssignmentInstructionspart6.docx

    **## IntegratedLearningProjectAssignmentInstructionspart6.docx**

    BUSI 615

    **Integrated Learning Project Assignment Instructions**

    **Overview**

    The integrated learning assignment is a series of 6 assignments and a final course consolidated submission. All assignments and the compilation of the final consolidated submission is managed as an individual assignment.

    **Purpose**

    The purpose of the ILP is for everyone to develop a working model of an ERP system applied to a firm of their choosing. This model will be built up in modular format through weekly assignments culminating in the submission of the completed model in the final week of the course together with a management proposal detailing the costs and benefits as they apply to the income statement and balance sheet of the selected firm.

    **Resources**

    The development of the assignments will be supported not only by written instructions but also with an explanatory Watch item.

    **Expectations**

    1. Each component, from Module 3: Week 3 will be the development of an ERP module in Excel relevant to the topic for that week. The Excel development will follow SAP and other ERP systems formats. The Excel file will be accompanied by a written assignment containing:

    0. Details on how this ERP assignment could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (min 300 words)

    0. Details on how ERP could be operated (management process, who should be responsible, numbers of different users of each module, data accuracy, etc.) within the chosen firm (min 300 words)

    0. What could be the future sources of inaccuracy in the data contained the ERP system (min 300 words)

    0. How the corruption of the data could be prevented (min 300 words)

    0. An analysis and composition of the net benefit (benefits minus costs linked to income statement and balance sheet) of the implemented ERP system

    1. The final integrated Excel ERP working model for your chosen firm, due at the end of week 8, will tie all the preceding modules together into a fully integrated working ERP model in Excel. The integrated modules will include, Master Production Schedule, Bill of Materials, Materials Requirements Planning, Capacity Planning, Distribution Requirements Planning and Shop Floor Control. The Excel file will be submitted simultaneous with the following written report. The final course report would be about 3,000 words (excluding references and appendices), much of which would have been accumulated over the preceding 6 weeks.

    1. The final submission will also include a written management report detailing (1) a recommendation for implementation based on a cost / benefits analysis (2) implementation assignment plan with responsibilities, (3) a justified recommendation for an ERP system (e.g. SAP, or other) and its operation (local or cloud processing, scope of application (national, global, etc.)

    **Instructions**

    **Part 1 –** **Company selection** – Characteristics – Manufacturing – Publicly available financial accounts – consumer or industrial product (either make to order or make to stock) – examples Tesla / Boeing (search YouTube “Mega factories” and choose one of these documentary examples to appreciate the level of manufacturing detail required). Structure your assignment as follows (word counts are minimums):

    o Title page

    o Company description (300 words)

    o Financial trends: Overview of inventory types/trends/productivity (trends in day’s stock by type, Etc.) (300 words)

    Income statements (last 3 years) (300 words)

    Balance sheet (last 3 years) (300 words)

    o Opportunities for logistics to improve income statement (consider revenues and operating costs) and balance sheet asset productivity. Provide quantitative calculations and probable range of costs / benefits. (300 words)

    **Part 2 –** **Master Production Scheduling** **(MPS)** – Develop an Excel based Master Production Schedule for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Also review the Kaptur presentation for this week, as well as pages 281 through 303 in your Logistics textbook. Your MPS Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the MPS policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 MPS schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other MPS types from your own research of available MPS software (300 words)

    **Part 3 –** **Enterprise Resource Planning -** Develop an Excel analysis of the modules and functionality of 3 ERP systems, one of which must be SAP and the other 2 are of your choice. Follow the “ERP Links” tab under the Readings section of Course content for a listing of over 100 ERP software systems, including SAP. Overlay the functionality of these ERP systems onto the main manufacturing processes of your selected firm and determine which software best fits your chosen company. Your Excel analysis will accompany your written assignment which will contain:

    · Description of the how the software selection criteria (and which ones) were chosen for your company (300)

    · An analysis and tabulation of the strengths and weaknesses of the main modules of each software solution when compared of your selection criteria (300)

    · A discussion of any ancillary data capture equipment and other software that may be advantageous to the operation of the ERP system in your company (300)

    · Consideration of which functional areas would be responsible for the operation of each of the major ERP modules (300)

    · An analysis of the possible software costs of your recommended ERP software (300)

    **Part 4 –** **Materials Requirements Planning** – Develop an Excel based Materials Requirements Plan for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Show at least 4 MRP levels with sub-assemblies, purchased components, manufactured components, and raw materials. Review the Kaptur presentation for this week, as well as pages 233 through 305 in your Logistics textbook. Your MRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the MRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 MRP schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other MRP types from your own research of available MRP software (300 words)

    **Part 5 –** **Distribution Requirements Planning** – Develop an Excel based Distribution Requirements Plan for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Show at least 4 distribution warehouses with 4 components planned for each with at least 1 common to all distribution warehouses. Review the Kaltura presentation for this week, as well as pages 319 through 406 in your Logistics textbook. Your DRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the DRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 DRP schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other DRP types from your own research of available MRP software (300 words)

    **Part 6 –** **Capacity Requirements Planning** – Develop an Excel based Capacity Requirements Plan for your chosen product. Use the format and logic as shown in the
    **Integrated Learning Project Example** found on
    . Review the Kaptur presentation for this week, as well as pages 439 through 478 in your Logistics textbook. Your CRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the CRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 CRP schedule formats and logic taken from
    **ERP Software** or other CRP types from your own research of available CRP software (300 words)

    **Part 7 – Assignment Plan**– Develop a time phased assignment plan for the implementation of an ERP system at your selected firm. Review the assigned Learn material, as well as pages 511 through 551 in your Logistics textbook. Your time phased assignment plan Excel file will be accompanied by a written assignment containing:

    · Overall structure of the ERP implementation plan detailing responsibilities and timing (300 words)

    · Details on the Education and Training activities of the plan, their sequencing and timing (300 words)

    · Details on the key activities in the Bills of Materials sub-assignment to achieve a company document with 98% accuracy (300 words)

    · Details on the key activities in the Warehouse sub-assignment to achieve a minimum of 95% accuracy (300 words)

    · Details on the key activities in the Master Production Schedule sub-assignment to achieve a 98% customer service accuracy (300 words)

    **Part 8 – Final Submission** – The final integrated Excel ERP working model for your chosen firm, due at the end of week 8, will tie all the preceding modules together into a fully integrated working ERP model in Excel. The integrated modules will include, Master Production Schedule, Bill of Materials, Materials Requirements Planning, Capacity Planning, Distribution Requirements Planning and Shop Floor Control. The Excel file will be submitted simultaneous with the following written report. The final course report would be about 3,000 words (excluding references and appendices), much of which would have been accumulated over the preceding 6 weeks.

    · The final submission will also include a written management report detailing (1) a recommendation for implementation based on a cost / benefits analysis (2) implementation assignment plan with responsibilities, (3) a justified recommendation for an ERP system (e.g. SAP, or other) and its operation (local or cloud processing, scope of application (national, global, etc.)

    Page 5 of 5

    **## IntegratedLearningProjectAssignmentInstructionspart6.docx**

    BUSI 615

    **Integrated Learning Project Assignment Instructions**

    **Overview**

    The integrated learning assignment is a series of 6 assignments and a final course consolidated submission. All assignments and the compilation of the final consolidated submission is managed as an individual assignment.

    **Purpose**

    The purpose of the ILP is for everyone to develop a working model of an ERP system applied to a firm of their choosing. This model will be built up in modular format through weekly assignments culminating in the submission of the completed model in the final week of the course together with a management proposal detailing the costs and benefits as they apply to the income statement and balance sheet of the selected firm.

    **Resources**

    The development of the assignments will be supported not only by written instructions but also with an explanatory Watch item.

    **Expectations**

    1. Each component, from Module 3: Week 3 will be the development of an ERP module in Excel relevant to the topic for that week. The Excel development will follow SAP and other ERP systems formats. The Excel file will be accompanied by a written assignment containing:

    0. Details on how this ERP assignment could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (min 300 words)

    0. Details on how ERP could be operated (management process, who should be responsible, numbers of different users of each module, data accuracy, etc.) within the chosen firm (min 300 words)

    0. What could be the future sources of inaccuracy in the data contained the ERP system (min 300 words)

    0. How the corruption of the data could be prevented (min 300 words)

    0. An analysis and composition of the net benefit (benefits minus costs linked to income statement and balance sheet) of the implemented ERP system

    1. The final integrated Excel ERP working model for your chosen firm, due at the end of week 8, will tie all the preceding modules together into a fully integrated working ERP model in Excel. The integrated modules will include, Master Production Schedule, Bill of Materials, Materials Requirements Planning, Capacity Planning, Distribution Requirements Planning and Shop Floor Control. The Excel file will be submitted simultaneous with the following written report. The final course report would be about 3,000 words (excluding references and appendices), much of which would have been accumulated over the preceding 6 weeks.

    1. The final submission will also include a written management report detailing (1) a recommendation for implementation based on a cost / benefits analysis (2) implementation assignment plan with responsibilities, (3) a justified recommendation for an ERP system (e.g. SAP, or other) and its operation (local or cloud processing, scope of application (national, global, etc.)

    **Instructions**

    **Part 1 –** **Company selection** – Characteristics – Manufacturing – Publicly available financial accounts – consumer or industrial product (either make to order or make to stock) – examples Tesla / Boeing (search YouTube “Mega factories” and choose one of these documentary examples to appreciate the level of manufacturing detail required). Structure your assignment as follows (word counts are minimums):

    o Title page

    o Company description (300 words)

    o Financial trends: Overview of inventory types/trends/productivity (trends in day’s stock by type, Etc.) (300 words)

    Income statements (last 3 years) (300 words)

    Balance sheet (last 3 years) (300 words)

    o Opportunities for logistics to improve income statement (consider revenues and operating costs) and balance sheet asset productivity. Provide quantitative calculations and probable range of costs / benefits. (300 words)

    **Part 2 –** **Master Production Scheduling** **(MPS)** – Develop an Excel based Master Production Schedule for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Also review the Kaptur presentation for this week, as well as pages 281 through 303 in your Logistics textbook. Your MPS Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the MPS policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 MPS schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other MPS types from your own research of available MPS software (300 words)

    **Part 3 –** **Enterprise Resource Planning -** Develop an Excel analysis of the modules and functionality of 3 ERP systems, one of which must be SAP and the other 2 are of your choice. Follow the “ERP Links” tab under the Readings section of Course content for a listing of over 100 ERP software systems, including SAP. Overlay the functionality of these ERP systems onto the main manufacturing processes of your selected firm and determine which software best fits your chosen company. Your Excel analysis will accompany your written assignment which will contain:

    · Description of the how the software selection criteria (and which ones) were chosen for your company (300)

    · An analysis and tabulation of the strengths and weaknesses of the main modules of each software solution when compared of your selection criteria (300)

    · A discussion of any ancillary data capture equipment and other software that may be advantageous to the operation of the ERP system in your company (300)

    · Consideration of which functional areas would be responsible for the operation of each of the major ERP modules (300)

    · An analysis of the possible software costs of your recommended ERP software (300)

    **Part 4 –** **Materials Requirements Planning** – Develop an Excel based Materials Requirements Plan for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Show at least 4 MRP levels with sub-assemblies, purchased components, manufactured components, and raw materials. Review the Kaptur presentation for this week, as well as pages 233 through 305 in your Logistics textbook. Your MRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the MRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 MRP schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other MRP types from your own research of available MRP software (300 words)

    **Part 5 –** **Distribution Requirements Planning** – Develop an Excel based Distribution Requirements Plan for your chosen product. Use the format and logic as shown in the illustrative Excel spread sheet to be found under Course Content. Show at least 4 distribution warehouses with 4 components planned for each with at least 1 common to all distribution warehouses. Review the Kaltura presentation for this week, as well as pages 319 through 406 in your Logistics textbook. Your DRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the DRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 DRP schedule formats and logic taken from http://www.softwareadvice.com/erp/?more=true#more or other DRP types from your own research of available MRP software (300 words)

    **Part 6 –** **Capacity Requirements Planning** – Develop an Excel based Capacity Requirements Plan for your chosen product. Use the format and logic as shown in the
    **Integrated Learning Project Example** found on
    . Review the Kaptur presentation for this week, as well as pages 439 through 478 in your Logistics textbook. Your CRP Excel file will be accompanied by a written assignment containing:

    · Details on how this module could be implemented (assignment management process, who should be involved, and why, etc.) within the chosen firm (300 words)

    · Details on how this module could be operated (management process, key factors in the CRP operating policy, who should be responsible and why, the users of this modules data, etc.) within the chosen firm (300 words)

    · What could be the future sources of inaccuracy in the data contained in the module (300 words)

    · A comparison of any 2 CRP schedule formats and logic taken from
    **ERP Software** or other CRP types from your own research of available CRP software (300 words)

    **Part 7 – Assignment Plan**– Develop a time phased assignment plan for the implementation of an ERP system at your selected firm. Review the assigned Learn material, as well as pages 511 through 551 in your Logistics textbook. Your time phased assignment plan Excel file will be accompanied by a written assignment containing:

    · Overall structure of the ERP implementation plan detailing responsibilities and timing (300 words)

    · Details on the Education and Training activities of the plan, their sequencing and timing (300 words)

    · Details on the key activities in the Bills of Materials sub-assignment to achieve a company document with 98% accuracy (300 words)

    · Details on the key activities in the Warehouse sub-assignment to achieve a minimum of 95% accuracy (300 words)

    · Details on the key activities in the Master Production Schedule sub-assignment to achieve a 98% customer service accuracy (300 words)

    **Part 8 – Final Submission** – The final integrated Excel ERP working model for your chosen firm, due at the end of week 8, will tie all the preceding modules together into a fully integrated working ERP model in Excel. The integrated modules will include, Master Production Schedule, Bill of Materials, Materials Requirements Planning, Capacity Planning, Distribution Requirements Planning and Shop Floor Control. The Excel file will be submitted simultaneous with the following written report. The final course report would be about 3,000 words (excluding references and appendices), much of which would have been accumulated over the preceding 6 weeks.

    · The final submission will also include a written management report detailing (1) a recommendation for implementation based on a cost / benefits analysis (2) implementation assignment plan with responsibilities, (3) a justified recommendation for an ERP system (e.g. SAP, or other) and its operation (local or cloud processing, scope of application (national, global, etc.)

    Page 5 of 5

  • [Solved] Managing Finances to Meet Program Goals 8

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    ## Managing Finances to Meet Program Goals To what degree is it possible for an agency to maintain its commitment to a central mission when funding patterns change and new types of activities are supported? How would you deal with a situation in which you could get funding only if you changed the ba…

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    ## Managing Finances to Meet Program Goals

    To what degree is it possible for an agency to maintain its commitment to a central mission when funding patterns change and new types of activities are supported?  How would you deal with a situation in which you could get funding only if you changed the basic focus of your agency’s programs?

    Your post must be a minimum of 100 words, follow APA Style, and include peer-reviewed sources.

  • [Solved] Mapping the Customer Experience Journey to Improve Customer Experience

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    **files (1)** – ## MappingtheCustomerExperienceJourneytoImproveCustomerExperience.docx **## MappingtheCustomerExperienceJourneytoImproveCustomerExperience.docx** ### ![C:UsersCGDownloadsdownload](https://www.sweetstudy.com/questions/mapping-the-customer-experience-journey-to-improve-customer-exp…

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    Assignment Prompt & Instructions

    **files (1)**

    – ## MappingtheCustomerExperienceJourneytoImproveCustomerExperience.docx

    **## MappingtheCustomerExperienceJourneytoImproveCustomerExperience.docx**

    ### ![C:UsersCGDownloadsdownload](https://www.sweetstudy.com/questions/mapping-the-customer-experience-journey-to-improve-customer-experience) Mapping the Customer Experience Journey to Improve Customer Experience

    In today’s competitive market, businesses must focus on delivering meaningful and seamless interactions at every stage of engagement. This is why mapping the customer experience journey has become an essential strategy for growth. By understanding how customers interact with a brand from start to finish, companies can design a smarter customer journey to improve customer experience and increase satisfaction, loyalty, and revenue.

    Mapping the customer experience journey means identifying every touchpoint where customers connect with a business. These touchpoints may include social media ads, website visits, email communication, in-store experiences, customer support calls, and post-purchase follow-ups. Each interaction shapes the customer’s perception of the brand. When businesses analyze these interactions carefully, they can identify strengths, weaknesses, and opportunities for improvement.

    The journey typically begins with the awareness stage. At this point, potential customers discover a product or service through marketing campaigns, search engines, or recommendations. A strong first impression is critical. Clear messaging, engaging content, and consistent branding encourage customers to move forward.

    Next comes the consideration stage. Customers compare options, read reviews, and evaluate pricing. This stage plays a crucial role in building trust. Providing detailed product information, transparent policies, and easy navigation ensures customers feel confident in their decision. If the process is confusing or complicated, they may leave and choose a competitor.

    The purchase stage must be smooth and simple. Complicated checkout processes, hidden fees, or limited payment options can be frustrating. A streamlined transaction process is essential for creating a positive
    [customer journey to improve customer experience](https://gemjournal.com/topic/7-essential-steps-to-master-customer-experience-journey-mapping/). Fast confirmation emails and clear delivery timelines further enhance satisfaction.

    The journey does not end after the purchase. The post-purchase stage is equally important. Follow-up emails, easy return policies, and responsive customer support strengthen relationships. When customers feel supported even after making a purchase, they are more likely to return and recommend the brand to others.

    Data plays a vital role in
    [mapping the customer experience journey](https://gemjournal.com/topic/7-essential-steps-to-master-customer-experience-journey-mapping/). Analytics, surveys, and feedback provide insights into customer behavior and preferences. For example, if many customers abandon their carts, businesses can investigate and fix the issue. Continuous monitoring helps companies refine their strategies and stay aligned with customer expectations.

    Ultimately, a successful customer journey to improve customer experience focuses on reducing friction and creating emotional connections. When businesses understand their customers’ needs, listen to feedback, and continuously optimize every stage, they deliver consistent and memorable experiences. In a marketplace filled with choices, companies that prioritize customer journey mapping stand out and build lasting loyalty.

    ## image1.jpeg

    **## MappingtheCustomerExperienceJourneytoImproveCustomerExperience.docx**

    ### ![C:UsersCGDownloadsdownload](https://www.sweetstudy.com/questions/mapping-the-customer-experience-journey-to-improve-customer-experience) Mapping the Customer Experience Journey to Improve Customer Experience

    In today’s competitive market, businesses must focus on delivering meaningful and seamless interactions at every stage of engagement. This is why mapping the customer experience journey has become an essential strategy for growth. By understanding how customers interact with a brand from start to finish, companies can design a smarter customer journey to improve customer experience and increase satisfaction, loyalty, and revenue.

    Mapping the customer experience journey means identifying every touchpoint where customers connect with a business. These touchpoints may include social media ads, website visits, email communication, in-store experiences, customer support calls, and post-purchase follow-ups. Each interaction shapes the customer’s perception of the brand. When businesses analyze these interactions carefully, they can identify strengths, weaknesses, and opportunities for improvement.

    The journey typically begins with the awareness stage. At this point, potential customers discover a product or service through marketing campaigns, search engines, or recommendations. A strong first impression is critical. Clear messaging, engaging content, and consistent branding encourage customers to move forward.

    Next comes the consideration stage. Customers compare options, read reviews, and evaluate pricing. This stage plays a crucial role in building trust. Providing detailed product information, transparent policies, and easy navigation ensures customers feel confident in their decision. If the process is confusing or complicated, they may leave and choose a competitor.

    The purchase stage must be smooth and simple. Complicated checkout processes, hidden fees, or limited payment options can be frustrating. A streamlined transaction process is essential for creating a positive
    [customer journey to improve customer experience](https://gemjournal.com/topic/7-essential-steps-to-master-customer-experience-journey-mapping/). Fast confirmation emails and clear delivery timelines further enhance satisfaction.

    The journey does not end after the purchase. The post-purchase stage is equally important. Follow-up emails, easy return policies, and responsive customer support strengthen relationships. When customers feel supported even after making a purchase, they are more likely to return and recommend the brand to others.

    Data plays a vital role in
    [mapping the customer experience journey](https://gemjournal.com/topic/7-essential-steps-to-master-customer-experience-journey-mapping/). Analytics, surveys, and feedback provide insights into customer behavior and preferences. For example, if many customers abandon their carts, businesses can investigate and fix the issue. Continuous monitoring helps companies refine their strategies and stay aligned with customer expectations.

    Ultimately, a successful customer journey to improve customer experience focuses on reducing friction and creating emotional connections. When businesses understand their customers’ needs, listen to feedback, and continuously optimize every stage, they deliver consistent and memorable experiences. In a marketplace filled with choices, companies that prioritize customer journey mapping stand out and build lasting loyalty.

    ## image1.jpeg

  • [Solved] Mathematics – Statistics Assignment Required

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    [>Statistics homework help](https://www.sweetstudy.com/fields/mathematics-statistics) – [\ \ IMG_0705.png](https://www.sweetstudy.com/files/img-0705-png-10506451 "IMG_0705.png") – [\ \ IMG_0706.png](https://www.sweetstudy.com/files/img-0706-png-10506453 "IMG_0706.png")

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    Assignment Prompt & Instructions

    [>Statistics homework help](https://www.sweetstudy.com/fields/mathematics-statistics)

    – [\
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  • [Solved] nurse help

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    **Review** "An Integrated Ethical-Decision-Making Model for Nurses" from the [University Library](https://library.phoenix.edu/NSG426r3/w4). **Apply** the ethical decision-making model in the article to access the [Our Pregnant Daughter Didn't Want This…](https://www.practicalbioethics.org/resource…

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    Assignment Prompt & Instructions

    **Review** "An Integrated Ethical-Decision-Making Model for Nurses" from the [University Library](https://library.phoenix.edu/NSG426r3/w4).

    **Apply** the ethical decision-making model in the article to access the [Our Pregnant Daughter Didn't Want This…](https://www.practicalbioethics.org/resources/case-study-our-pregnant-daughter-didnt-want-this/) case study from the Center for Practical Bioethics.

    **Review** the Questions for Discussion following the case.

    **Follow** the steps provided in the model, including the following:

    **Step 1:** Explain the ethical issues, other relevant ethical considerations, and ethical principles relevant to this case study and how they affect the nursing practice.

    **Step 2:** Collect and analyze additional information related to this case study, including researching and explaining any legal considerations.

    **Step 3:** Develop alternatives (different options) and compare them.

    **Step 4:** Determine your position and justify it:

    – What specific actions should be taken to ensure an appropriate outcome?
    – Why is your position important, needed, or beneficial for vulnerable populations?
    – Are the legal and ethical responsibilities in alignment with each other? If they are not in alignment, how does your position deal with that conflict?

    **Step 5:** Find strategies to implement the plan:

    – What ethical arguments could you use to persuade someone who disagrees with your position?

  • [Solved] Nursing Assignment3_436

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    ## **Prioritization of Care** ### **Introduction** The Prioritization of Care digital assignment provides a safe and convenient environment for students to practice clinical judgement and decision-making skills related to identifying and prioritizing patient care and needs. All levels of simulation …

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    ## **Prioritization of Care**

    ### **Introduction**

    The Prioritization of Care digital assignment provides a safe and convenient environment for students to practice clinical judgement and decision-making skills related to identifying and prioritizing patient care and needs.

    All levels of simulation fidelity or reality have become an integral component in the preparation of healthcare workers for practice in recent years. This new digital technology increases new skill retention and performance through immersive engagement while learning. The digital environment offers reproducible conditions that can contribute to the development of non-technical skills of communication, teamwork, and decision-making, essential in today’s healthcare (Peddle, Bearman & Nestel, 2016).

    Virtual simulation has been used in the airline industry for many years, requiring new pilots to train on flight simulators before commanding a passenger flight (Alinier, Hunt, Gordon & Harwood, 2006).

    The United States military has used virtual worlds to train military personnel for disaster and emergency preparedness (Foronda, Godsall & Trybulski, 2013). Simulation has also been used in the preparation of physicians and the training of nurse anesthetists (Bremner, Aduddell, Bennett & VanGeest, 2006).

    A team of Nurse Educators and Instructional Designers created Prioritization of Care to provide a learning environment unique to nursing and complementary to existing curricula.

    From the safety of the home or the office, digital assignments like Prioritization of Care, presents students with situations they might not encounter in the course of clinically-based preparation.

    Instructions:

    APA format reflection, on your experiences associated with the Prioritization of Care. Utilize the rubric to ensure the reflection is adequate. The reflection should be 2-3 pages. Include a title and reference page; the title and reference pages do not count towards that 2-3 pages.

    – [\
    \
    Assignment3_436_Reflection.docx](https://www.sweetstudy.com/files/assignment3-436-reflection-docx "Assignment3_436_Reflection.docx")

  • [Solved] Nursing EBP- week 1 assignment

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    Nursing EBP- week 1 assignment

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    Nursing EBP- week 1 assignment

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    **files (3)** – ## RES8100Assignment2Template.docx – Screenshot_20260225_181018_Canvas.jpg – QUAN-descriptiveresearch-stanley-sebastine-2023-work-life-balance-social-support-and-burnout-a-quantitative-study-of-social-workers-1.pdf **## RES8100Assignment2Template.docx** **ASSIGNMENT 2** **ANALYZIN…

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    **## RES8100Assignment2Template.docx**

    **ASSIGNMENT 2**

    **ANALYZING (OR DISSECTING) AND SUMMARIZING A RESEARCH REPORT**

    Research reports (aka journal articles) are typically dense with information. The following questions provide an organized way for you to break down the parts of a research report to understand its purpose, methods, findings, and implications. Then use your answers to write a short, purposeful summary with all the necessary information.

    **Begin by writing the reference for the research article in APA format**

    _(Write it here. You do not need a page for ‘References’ at the end, as you only have one reference for this assignment)_

    **Introduction**

    _(Answer each question with a short phrase or sentence only._
    _Write the page number where this information is found in the report/ article. E.g. See p. 132, See p. 64. etc )_

    1. What is the topic of the article?

    2. What is the study hypothesis (or hypotheses)?

    3. What type of research was conducted (e.g., quantitative, qualitative, or mixed methods
    empirical study or meta-analysis) or what was the paper type (e.g., literature review, replication)?

    **Method**

    _(Answer each question with a short phrase or sentence only)_

    4. How many people (or nonhuman animals) participated in the study?

    5. Who were the participants? Describe from where they were recruited (e.g., college student subject pool) and all relevant personal characteristics (e.g., age, gender, race or ethnicity).

    6. Where was the study conducted (e.g., online, lab, home, school, work, hospital, clinic)?

    7. What tests or measures were collected (e.g., surveys, questionnaires)?

    8. What analyses were conducted (e.g., correlation, t test, chi-square test, analysis of variance, thematic)?

    **Results or Findings**

    _(Answer each question with one to two sentences only)_

    9. What are the main results or findings from the study?

    10. If there are tables and/or figures, what types of tables (e.g., demographic, correlation) and/or figures (e.g., bar graph, participant flow) are they? What important information do they convey?

    **Discussion**

    _(Answer each question with one to two sentences only)_

    11. What are the main conclusions of the research?

    12. To whom do the results or findings apply? Can they be generalized to all people in all places, to certain subsets of people, or something else?

    13. What are the strengths and limitations of the study?

    14. What are areas for further investigation on this topic?

    **Summary**

    _(Write a summary of this research article in ONE paragraph of 100- 150 words that includes all the important information you identified above)_

    **‘A Gap/s in the Literature’ identified in this study**

    _(Write one to two sentences)_

    **Screenshot_20260225_181018_Canvas.jpg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot-20260225-181018-canvas-jpg)

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    **## RES8100Assignment2Template.docx**

    **ASSIGNMENT 2**

    **ANALYZING (OR DISSECTING) AND SUMMARIZING A RESEARCH REPORT**

    Research reports (aka journal articles) are typically dense with information. The following questions provide an organized way for you to break down the parts of a research report to understand its purpose, methods, findings, and implications. Then use your answers to write a short, purposeful summary with all the necessary information.

    **Begin by writing the reference for the research article in APA format**

    _(Write it here. You do not need a page for ‘References’ at the end, as you only have one reference for this assignment)_

    **Introduction**

    _(Answer each question with a short phrase or sentence only._
    _Write the page number where this information is found in the report/ article. E.g. See p. 132, See p. 64. etc )_

    1. What is the topic of the article?

    2. What is the study hypothesis (or hypotheses)?

    3. What type of research was conducted (e.g., quantitative, qualitative, or mixed methods
    empirical study or meta-analysis) or what was the paper type (e.g., literature review, replication)?

    **Method**

    _(Answer each question with a short phrase or sentence only)_

    4. How many people (or nonhuman animals) participated in the study?

    5. Who were the participants? Describe from where they were recruited (e.g., college student subject pool) and all relevant personal characteristics (e.g., age, gender, race or ethnicity).

    6. Where was the study conducted (e.g., online, lab, home, school, work, hospital, clinic)?

    7. What tests or measures were collected (e.g., surveys, questionnaires)?

    8. What analyses were conducted (e.g., correlation, t test, chi-square test, analysis of variance, thematic)?

    **Results or Findings**

    _(Answer each question with one to two sentences only)_

    9. What are the main results or findings from the study?

    10. If there are tables and/or figures, what types of tables (e.g., demographic, correlation) and/or figures (e.g., bar graph, participant flow) are they? What important information do they convey?

    **Discussion**

    _(Answer each question with one to two sentences only)_

    11. What are the main conclusions of the research?

    12. To whom do the results or findings apply? Can they be generalized to all people in all places, to certain subsets of people, or something else?

    13. What are the strengths and limitations of the study?

    14. What are areas for further investigation on this topic?

    **Summary**

    _(Write a summary of this research article in ONE paragraph of 100- 150 words that includes all the important information you identified above)_

    **‘A Gap/s in the Literature’ identified in this study**

    _(Write one to two sentences)_

    **Screenshot_20260225_181018_Canvas.jpg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot-20260225-181018-canvas-jpg)

    **QUAN-descriptiveresearch-stanley-sebastine-2023-work-life-balance-social-support-and-burnout-a-quantitative-study-of-social-workers-1.pdf**

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    **## RES8100Assignment2Template.docx**

    **ASSIGNMENT 2**

    **ANALYZING (OR DISSECTING) AND SUMMARIZING A RESEARCH REPORT**

    Research reports (aka journal articles) are typically dense with information. The following questions provide an organized way for you to break down the parts of a research report to understand its purpose, methods, findings, and implications. Then use your answers to write a short, purposeful summary with all the necessary information.

    **Begin by writing the reference for the research article in APA format**

    _(Write it here. You do not need a page for ‘References’ at the end, as you only have one reference for this assignment)_

    **Introduction**

    _(Answer each question with a short phrase or sentence only._
    _Write the page number where this information is found in the report/ article. E.g. See p. 132, See p. 64. etc )_

    1. What is the topic of the article?

    2. What is the study hypothesis (or hypotheses)?

    3. What type of research was conducted (e.g., quantitative, qualitative, or mixed methods
    empirical study or meta-analysis) or what was the paper type (e.g., literature review, replication)?

    **Method**

    _(Answer each question with a short phrase or sentence only)_

    4. How many people (or nonhuman animals) participated in the study?

    5. Who were the participants? Describe from where they were recruited (e.g., college student subject pool) and all relevant personal characteristics (e.g., age, gender, race or ethnicity).

    6. Where was the study conducted (e.g., online, lab, home, school, work, hospital, clinic)?

    7. What tests or measures were collected (e.g., surveys, questionnaires)?

    8. What analyses were conducted (e.g., correlation, t test, chi-square test, analysis of variance, thematic)?

    **Results or Findings**

    _(Answer each question with one to two sentences only)_

    9. What are the main results or findings from the study?

    10. If there are tables and/or figures, what types of tables (e.g., demographic, correlation) and/or figures (e.g., bar graph, participant flow) are they? What important information do they convey?

    **Discussion**

    _(Answer each question with one to two sentences only)_

    11. What are the main conclusions of the research?

    12. To whom do the results or findings apply? Can they be generalized to all people in all places, to certain subsets of people, or something else?

    13. What are the strengths and limitations of the study?

    14. What are areas for further investigation on this topic?

    **Summary**

    _(Write a summary of this research article in ONE paragraph of 100- 150 words that includes all the important information you identified above)_

    **‘A Gap/s in the Literature’ identified in this study**

    _(Write one to two sentences)_

    **Screenshot_20260225_181018_Canvas.jpg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot-20260225-181018-canvas-jpg)

    **QUAN-descriptiveresearch-stanley-sebastine-2023-work-life-balance-social-support-and-burnout-a-quantitative-study-of-social-workers-1.pdf**

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  • [Solved] psych questions and answers

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    **files (1)** – ## Chapter6StudyGuidepsych.docx **## Chapter6StudyGuidepsych.docx** **Chapter 6 Study Guide: Sensation and Perception (There is no word count, just answer questions from answer list)** · **Available** until Feb 26 at 11:59pm **Directions: Copy and complete the study guide, keep the s…

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    **files (1)**

    – ## Chapter6StudyGuidepsych.docx

    **## Chapter6StudyGuidepsych.docx**

    **Chapter 6 Study Guide: Sensation and Perception (There is no word count, just answer questions from answer list)**

    ·
    **Available** until Feb 26 at 11:59pm

    **Directions:  Copy and complete the study guide, keep the same format, then submit it in the designated area.  This assignment will not be graded for accuracy.**

    **No attachments allowed on any assignment.  Failure to follow directions will result in the forfeiture of points!**

    1. Copy and paste the study guide into a “Microsoft Word” document and complete the study guide (maintain the original format).

    2. Next, copy the completed study guide and submit the assignment in the designated assignment area; no attachments allowed (you will forfeit all points).

    3. Failure to follow directions will result in forfeiture of points.

    **MODULE 17 REVIEW**

    Basic Concepts of Sensation and Perception

    **Learning Objectives**

    Test Yourself: Answer these repeated Learning Objective Questions to improve your retention of the concepts (McDaniel et al., 2009, 2015).

    1. What are sensation and perception? What do we mean by bottom-up processing and top-down processing?

    2. What three steps are basic to all of our sensory systems?

    3. How do absolute thresholds and difference thresholds differ?

    4. How are we affected by subliminal stimulation?

    5. What is the function of sensory adaptation?

    6. How do our expectations, contexts, motivation, and emotions influence our perceptions?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definitions.**

    sensation

    sensory receptors

    perception

    bottom-up processing

    top-down processing

    transduction

    absolute threshold

    signal detection theory

    subliminal stimulation

    priming

    difference threshold

    Weber’s law

    sensory adaptation

    perceptual set

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions.**

    1. Sensation is to ____________as perception is to .

    A. absolute threshold; difference threshold

    B. bottom-up processing; top-down processing

    C. interpretation; detection

    D. grouping; priming

    2. The process by which we organize and interpret sensory information is called ___________.

    3. Subliminal stimuli are

    A. too weak to be processed by the brain.

    B. consciously perceived more than 50 percent of the time.

    C. strong enough to affect our behavior at least 75 percent of the time.

    D. below our absolute threshold for conscious awareness.

    4. Another term for difference threshold is the _____________ ________ _________ .

    5. Weber’s law states that for a difference to be perceived, two stimuli must differ by a.

    A. A fixed or constant energy amount.

    B. a constant minimum percentage.

    C. a constantly changing amount.

    D. more than 7 percent.

    6. Sensory adaptation helps us focus on

    A. visual stimuli.

    B. auditory stimuli.

    C. constant features of the environment.

    D. important changes in the environment.

    7. Our perceptual set influences what we perceive. This mental tendency reflects our

    A. experiences, assumptions, and expectations.

    B. Sensory adaptation.

    C. priming ability.

    D. difference thresholds.

    **MODULE 18 REVIEW**

    **Vision: Sensory and Perceptual Processing**

    **Learning Objectives**

    **Test Yourself: Answer these repeated Learning Objectives to improve your retention of the concepts (McDaniel et al., 2009, 2015).**

    1. What are the characteristics of light energy? What structures in the eye help focus that energy?

    2. How do the rods and cones process information, and what is the path information travels from the eye to the brain?

    3. How do sighted people perceive color in the world around them?

    4. Where are feature detectors located, and what do they do?

    5. How does the brain use parallel processing to construct visual perceptions?

    6. How did the Gestalt psychologists understand perceptual organization, and how do figure-ground and grouping principles contribute to our perceptions?

    7.  How do binocular and monocular cues enable three-dimensional vision, and how does motion perception occur?

    8. How do perceptual constancies help us construct meaningful perceptions?

    9. What does research on restored vision, sensory restriction, and perceptual adaptation reveal about the effects of experience on perception?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definition.**

    wavelength

    hue

    intensity

    retina

    accommodation

    rods

    cones

    optic nerve

    blind spot

    fovea

    Young-Helmholtz trichromatic (three-color) theory

    opponent-process theory

    feature detectors

    parallel processing

    gestalt

    figure-ground

    grouping

    depth perception

    visual cliff

    binocular cue

    retinal disparity

    monocular cue

    phi phenomenon

    perceptual constancy

    perceptual adaptation

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions**.

    1. The characteristic of light that determines the experienced color, such as blue or green, is its ________________.

    2. The amplitude of a light wave determines the perception of

    3. The blind spot in the retina is located where

    A. there are rods but no cones.

    B. there are cones but no rods.

    C. the optic nerve leaves the eye.

    D. the bipolar cells meet the ganglion cells.

    4. Cones are the eye’s receptor cells that are especially sensitive to ___________ light and are responsible for __________ vision.

    1.

    A. bright; black-and-white

    B. dim; color

    C. bright; color

    D. dim; black-and-white

    5. Two theories together account for color vision. The Young-Helmholtz trichromatic theory shows that the eye contains ___________, and Hering’s theory accounts for the nervous system’s having _______________.

    1.

    A. opposing retinal processes; three pairs of color receptors

    B. opponent-process cells; three types of color receptors

    C. three pairs of color receptors; opposing retinal processes

    D. three types of color receptors; opponent-process cells

    6. What mental processes allow sighted viewers to perceive a lemon as yellow?

    7.  The cells in the visual cortex that respond to certain lines, edges, and angles are called ___________  _______________.

    8. The brain’s ability to process many aspects of an object or a problem simultaneously is called ______________ ____________.

    9. In listening to a concert, people with hearing attend to the solo instrument and perceive the orchestra as accompaniment. This illustrates the organizing principle of

    1.

    A. figure-ground.

    B. shape constancy.

    C. grouping.

    D. depth perception.

    10.  Our tendencies to fill in the gaps and to perceive a pattern as continuous are two different examples of the organizing principle called

    1.

    A. interposition.

    B. depth perception.

    C. shape constancy.

    D. grouping.

    11.  The visual cliff experiments suggest that

    1.

    A. infants have not yet developed depth perception.

    B. crawling human infants and very young animals perceive depth.

    C. we have no way of knowing whether infants can perceive depth.

    D. Unlike other species, humans are able to perceive depth in infancy.

    2. Depth perception underlies the ability to

    A. group similar items in a gestalt.

    B. perceive objects as having a constant shape or form.

    C. judge distances.

    D. Fill in the gaps in a figure.

    13.  Two examples of ___________ depth cues are interposition and linear perspective.

    14. Perceiving a tomato as consistently red, despite lighting shifts, is an example of

    1.

    A. shape constancy.

    B. perceptual constancy.

    C. a binocular cue.

    D. continuity

    15.  After surgery to restore vision, adults who had been blind from birth had difficulty

    1.

    A. recognizing objects by touch.

    B. recognizing objects by sight.

    C. distinguishing figure from ground.

    D. distinguishing between bright and dim light.

    16.  In Experiments, sighted people have worn glasses that turned their visual field upside down.  After a period of adjustment, they learned to function quite well. This ability is called ___________  ____________.

    **MODULE 19 REVIEW**

    **Hearing, Skin, Chemical, and Body Senses**

    **Learning Objectives**

    **Test Yourself Answer these repeated Learning Objective Questions to improve your retention of the concepts (McDaniel et al., 2009, 2015).**

    1. What are the characteristics of air pressure waves that people hear as sound?

    2. How does the ear transform sound energy into neural messages?

    3. How do people detect loudness, discriminate pitch, and locate sounds?

    4. What are the four basic touch sensations, and how do we sense touch?

    5. What biological, psychological, and social-cultural influences affect our experience of pain? How do placebos, distraction, and hypnosis help control pain?

    6. In what ways are our senses of taste and smell similar, and how do they differ?

    7. How do we sense our body’s position and movement?

    8. How does sensory interaction influence our perceptions, and what is embodied cognition?

    9. What are the claims of ESP, and what have most research psychologists concluded after putting these claims to the test?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definition.**

    audition

    frequency

    pitch

    middle ear

    cochlea [KOHK-lee-uh]

    inner ear

    sensorineural hearing loss

    conduction hearing loss

    cochlear implant

    place theory

    frequency theory

    gate-control theory

    hypnosis

    dissociation

    posthypnotic suggestion

    gustation

    olfaction

    kinesthesia [kin-ehs-THEE-zhuh]

    vestibular sense

    sensory interaction

    embodied cognition

    extrasensory perception (ESP)

    parapsychology

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions**.

    1. The snail-shaped tube in the inner ear, where sound waves are converted into neural activity, is called the _________________.

    2. What are the basic steps in transforming sound waves into perceived sound?

    3. _______________theory explains how people hear high-pitched sounds, and ___________ theory, extended by the  principle, explains how people hear low-pitched sounds____________.

    4. The sensory receptors that are found mostly in the skin and that detect painful temperatures, pressure, or chemicals are called ________________.

    5. The gate-control theory of pain proposes that

    A. special pain receptors send signals directly to the brain.

    B. the pain gate is controlled by the thalamus.

    C. Small spinal cord nerve fibers conduct most pain signals, but large-fiber activity can close access to those pain signals.

    D. pain can often be controlled and managed effectively through the use of relaxation techniques.

    6. How does the biopsychosocial approach explain our experience of pain? Provide examples.

    7. We have specialized nerve receptors for detecting which five tastes? How did this ability aid our ancestors?

    8. _____________ is the sense of body position and movement.   ____________ ___________specifically monitors your head’s movement, with sensors in the inner ear.

    9. Why do people feel a little dizzy immediately after a roller-coaster ride?

    10. A food’s aroma can greatly enhance its taste. This is an example of

    A. olfaction.

    B. synesthesia.

    C. kinesthesia.

    D. sensory interaction.

    11. Which of the following ESP phenomena is supported by solid, replicable scientific evidence?

    A. Telepathy

    B. Clairvoyance

    C. Precognition

    D. None of these answers

    **## Chapter6StudyGuidepsych.docx**

    **Chapter 6 Study Guide: Sensation and Perception (There is no word count, just answer questions from answer list)**

    ·
    **Available** until Feb 26 at 11:59pm

    **Directions:  Copy and complete the study guide, keep the same format, then submit it in the designated area.  This assignment will not be graded for accuracy.**

    **No attachments allowed on any assignment.  Failure to follow directions will result in the forfeiture of points!**

    1. Copy and paste the study guide into a “Microsoft Word” document and complete the study guide (maintain the original format).

    2. Next, copy the completed study guide and submit the assignment in the designated assignment area; no attachments allowed (you will forfeit all points).

    3. Failure to follow directions will result in forfeiture of points.

    **MODULE 17 REVIEW**

    Basic Concepts of Sensation and Perception

    **Learning Objectives**

    Test Yourself: Answer these repeated Learning Objective Questions to improve your retention of the concepts (McDaniel et al., 2009, 2015).

    1. What are sensation and perception? What do we mean by bottom-up processing and top-down processing?

    2. What three steps are basic to all of our sensory systems?

    3. How do absolute thresholds and difference thresholds differ?

    4. How are we affected by subliminal stimulation?

    5. What is the function of sensory adaptation?

    6. How do our expectations, contexts, motivation, and emotions influence our perceptions?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definitions.**

    sensation

    sensory receptors

    perception

    bottom-up processing

    top-down processing

    transduction

    absolute threshold

    signal detection theory

    subliminal stimulation

    priming

    difference threshold

    Weber’s law

    sensory adaptation

    perceptual set

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions.**

    1. Sensation is to ____________as perception is to .

    A. absolute threshold; difference threshold

    B. bottom-up processing; top-down processing

    C. interpretation; detection

    D. grouping; priming

    2. The process by which we organize and interpret sensory information is called ___________.

    3. Subliminal stimuli are

    A. too weak to be processed by the brain.

    B. consciously perceived more than 50 percent of the time.

    C. strong enough to affect our behavior at least 75 percent of the time.

    D. below our absolute threshold for conscious awareness.

    4. Another term for difference threshold is the _____________ ________ _________ .

    5. Weber’s law states that for a difference to be perceived, two stimuli must differ by a.

    A. A fixed or constant energy amount.

    B. a constant minimum percentage.

    C. a constantly changing amount.

    D. more than 7 percent.

    6. Sensory adaptation helps us focus on

    A. visual stimuli.

    B. auditory stimuli.

    C. constant features of the environment.

    D. important changes in the environment.

    7. Our perceptual set influences what we perceive. This mental tendency reflects our

    A. experiences, assumptions, and expectations.

    B. Sensory adaptation.

    C. priming ability.

    D. difference thresholds.

    **MODULE 18 REVIEW**

    **Vision: Sensory and Perceptual Processing**

    **Learning Objectives**

    **Test Yourself: Answer these repeated Learning Objectives to improve your retention of the concepts (McDaniel et al., 2009, 2015).**

    1. What are the characteristics of light energy? What structures in the eye help focus that energy?

    2. How do the rods and cones process information, and what is the path information travels from the eye to the brain?

    3. How do sighted people perceive color in the world around them?

    4. Where are feature detectors located, and what do they do?

    5. How does the brain use parallel processing to construct visual perceptions?

    6. How did the Gestalt psychologists understand perceptual organization, and how do figure-ground and grouping principles contribute to our perceptions?

    7.  How do binocular and monocular cues enable three-dimensional vision, and how does motion perception occur?

    8. How do perceptual constancies help us construct meaningful perceptions?

    9. What does research on restored vision, sensory restriction, and perceptual adaptation reveal about the effects of experience on perception?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definition.**

    wavelength

    hue

    intensity

    retina

    accommodation

    rods

    cones

    optic nerve

    blind spot

    fovea

    Young-Helmholtz trichromatic (three-color) theory

    opponent-process theory

    feature detectors

    parallel processing

    gestalt

    figure-ground

    grouping

    depth perception

    visual cliff

    binocular cue

    retinal disparity

    monocular cue

    phi phenomenon

    perceptual constancy

    perceptual adaptation

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions**.

    1. The characteristic of light that determines the experienced color, such as blue or green, is its ________________.

    2. The amplitude of a light wave determines the perception of

    3. The blind spot in the retina is located where

    A. there are rods but no cones.

    B. there are cones but no rods.

    C. the optic nerve leaves the eye.

    D. the bipolar cells meet the ganglion cells.

    4. Cones are the eye’s receptor cells that are especially sensitive to ___________ light and are responsible for __________ vision.

    1.

    A. bright; black-and-white

    B. dim; color

    C. bright; color

    D. dim; black-and-white

    5. Two theories together account for color vision. The Young-Helmholtz trichromatic theory shows that the eye contains ___________, and Hering’s theory accounts for the nervous system’s having _______________.

    1.

    A. opposing retinal processes; three pairs of color receptors

    B. opponent-process cells; three types of color receptors

    C. three pairs of color receptors; opposing retinal processes

    D. three types of color receptors; opponent-process cells

    6. What mental processes allow sighted viewers to perceive a lemon as yellow?

    7.  The cells in the visual cortex that respond to certain lines, edges, and angles are called ___________  _______________.

    8. The brain’s ability to process many aspects of an object or a problem simultaneously is called ______________ ____________.

    9. In listening to a concert, people with hearing attend to the solo instrument and perceive the orchestra as accompaniment. This illustrates the organizing principle of

    1.

    A. figure-ground.

    B. shape constancy.

    C. grouping.

    D. depth perception.

    10.  Our tendencies to fill in the gaps and to perceive a pattern as continuous are two different examples of the organizing principle called

    1.

    A. interposition.

    B. depth perception.

    C. shape constancy.

    D. grouping.

    11.  The visual cliff experiments suggest that

    1.

    A. infants have not yet developed depth perception.

    B. crawling human infants and very young animals perceive depth.

    C. we have no way of knowing whether infants can perceive depth.

    D. Unlike other species, humans are able to perceive depth in infancy.

    2. Depth perception underlies the ability to

    A. group similar items in a gestalt.

    B. perceive objects as having a constant shape or form.

    C. judge distances.

    D. Fill in the gaps in a figure.

    13.  Two examples of ___________ depth cues are interposition and linear perspective.

    14. Perceiving a tomato as consistently red, despite lighting shifts, is an example of

    1.

    A. shape constancy.

    B. perceptual constancy.

    C. a binocular cue.

    D. continuity

    15.  After surgery to restore vision, adults who had been blind from birth had difficulty

    1.

    A. recognizing objects by touch.

    B. recognizing objects by sight.

    C. distinguishing figure from ground.

    D. distinguishing between bright and dim light.

    16.  In Experiments, sighted people have worn glasses that turned their visual field upside down.  After a period of adjustment, they learned to function quite well. This ability is called ___________  ____________.

    **MODULE 19 REVIEW**

    **Hearing, Skin, Chemical, and Body Senses**

    **Learning Objectives**

    **Test Yourself Answer these repeated Learning Objective Questions to improve your retention of the concepts (McDaniel et al., 2009, 2015).**

    1. What are the characteristics of air pressure waves that people hear as sound?

    2. How does the ear transform sound energy into neural messages?

    3. How do people detect loudness, discriminate pitch, and locate sounds?

    4. What are the four basic touch sensations, and how do we sense touch?

    5. What biological, psychological, and social-cultural influences affect our experience of pain? How do placebos, distraction, and hypnosis help control pain?

    6. In what ways are our senses of taste and smell similar, and how do they differ?

    7. How do we sense our body’s position and movement?

    8. How does sensory interaction influence our perceptions, and what is embodied cognition?

    9. What are the claims of ESP, and what have most research psychologists concluded after putting these claims to the test?

    **Terms and Concepts to Remember**

    **Test Yourself: Write down the definition.**

    audition

    frequency

    pitch

    middle ear

    cochlea [KOHK-lee-uh]

    inner ear

    sensorineural hearing loss

    conduction hearing loss

    cochlear implant

    place theory

    frequency theory

    gate-control theory

    hypnosis

    dissociation

    posthypnotic suggestion

    gustation

    olfaction

    kinesthesia [kin-ehs-THEE-zhuh]

    vestibular sense

    sensory interaction

    embodied cognition

    extrasensory perception (ESP)

    parapsychology

    **Experience the Testing Effect**

    **Test Yourself: Answer the following questions**.

    1. The snail-shaped tube in the inner ear, where sound waves are converted into neural activity, is called the _________________.

    2. What are the basic steps in transforming sound waves into perceived sound?

    3. _______________theory explains how people hear high-pitched sounds, and ___________ theory, extended by the  principle, explains how people hear low-pitched sounds____________.

    4. The sensory receptors that are found mostly in the skin and that detect painful temperatures, pressure, or chemicals are called ________________.

    5. The gate-control theory of pain proposes that

    A. special pain receptors send signals directly to the brain.

    B. the pain gate is controlled by the thalamus.

    C. Small spinal cord nerve fibers conduct most pain signals, but large-fiber activity can close access to those pain signals.

    D. pain can often be controlled and managed effectively through the use of relaxation techniques.

    6. How does the biopsychosocial approach explain our experience of pain? Provide examples.

    7. We have specialized nerve receptors for detecting which five tastes? How did this ability aid our ancestors?

    8. _____________ is the sense of body position and movement.   ____________ ___________specifically monitors your head’s movement, with sensors in the inner ear.

    9. Why do people feel a little dizzy immediately after a roller-coaster ride?

    10. A food’s aroma can greatly enhance its taste. This is an example of

    A. olfaction.

    B. synesthesia.

    C. kinesthesia.

    D. sensory interaction.

    11. Which of the following ESP phenomena is supported by solid, replicable scientific evidence?

    A. Telepathy

    B. Clairvoyance

    C. Precognition

    D. None of these answers

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